Imagine Training

Outlook Level 2 Productivity

This Advanced course takes experienced users of Outlook through more complex email actions and allows delegates to set rules and prioritise what they see in their Inbox. You will want to set Out of Office messages when you are away from your desk, and Archive emails you don't want to see in your Inbox but don't want to delete. Learn how to find specific messages with Search and how to use Categories throughout the package. When sharing your calendar or contacts, we can show you how to set up permissions.


Course Content


Modifying Messages and Setting Global Options

Insert Advanced Characters and Objects

Modify Message Settings and Options

Configure Global Outlook Options

Customise the Outlook Interface

 Organizing, Searching, and Managing Messages

Group and Sort Messages

Filter and Manage Messages

Search Outlook Items

Managing Your Mailbox

Use the Junk E-Mail Filter to Manage Messages

Manage Your Mailbox

Automating Message Management

Use Automatic Replies

Use the Rules Wizard to Organise Messages

Create and Use Quick Steps

Working with Calendar Settings

Set Advanced Calendar Options

Create and Manage Additional Calendars

Manage Meeting Responses

Managing Contacts

Import and Export Contacts

Use Electronic Business Cards

Forward Contacts

Managing Activities by Using Tasks

Assign and Manage Tasks

Sharing Workspaces with Others

Delegate Access to Outlook Folders

Share Your Calendar

Share Your Contacts

Managing Outlook Data Files

Use Archiving to Manage Mailbox Size

Back Up Outlook Items

Change Data File Settings

Appendix A: Microsoft Office Outlook 2016 Exam 77-731

Appendix B: Configuring Email Message Security Settings

Appendix C: Microsoft Outlook 2016 Common Keyboard Shortcuts


Delegates should have completed Outlook Secrets Level 1 course or have
equivalent experience. If you are not sure what level knowledge/experience you have please contact us to complete a free Training Needs Analysis.